YOU MAY WITHHOLD OR WITHDRAW YOUR CONSENT AT ANY POINT IN TIME IN ACCORDANCE WITH THE TERMS OF OUR COOKIES POLICY. HOWEVER, SHOULD YOU REFUSE TO ALLOW US TO USE COOKIES TO SECURE THE TRANSACTIONS, YOUR ORDER MAY NOT BE APPROVED AUTOMATICALLY AND WILL HAVE TO BE REVIEWED MANUALLY. YOU MAY BE ASKED FOR PROOF OF IDENTITY IN ORDER TO CONFIRM YOUR ORDER.
FOR ANY QUESTION REGARDING THESE CHECKS, OR IN CASE OF A BLOCKAGE OF YOUR ACCOUNT, WE WOULD ASK YOU TO CONTACT OUR CUSTOMER SERVICE UNIT (SEE THE SECTION ENTITLED CONTACT US).
3.3 THE CATEGORIES OF DATA GATHERED BY LAUD et al.
INFORMATION THAT YOU PROVIDE TO US DIRECTLY
WE GATHER THE INFORMATION THAT YOU DISCLOSE TO US DIRECTLY WHEN YOU USE OUR SITE AND OUR SERVICES.
THIS IS FOR INSTANCE THE CASE WHEN YOU CREATE AN ACCOUNT ONLINE, YOU REGISTER TO RECEIVE OUR NEWS, YOU MAKE A PURCHASE ONLINE OR FROM OUR STORES, OR YOU MAKE A TELEPHONE BOOKING WITH OUR CLIENT ADVISORS.
THE CATEGORIES OF PERSONAL DATA THAT WE GATHER DIRECTLY FROM YOU INCLUDE:
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YOUR IDENTIFICATION AND CONTACT DATA (SUCH AS YOUR FAMILY NAME AND FIRST NAME, E-MAIL ADDRESS, TELEPHONE NUMBER, DATE OF BIRTH, MOTHER TONGUE, PREFERRED MEANS OF CONTACT) NEEDED TO IDENTIFY YOU OR TO CONTACT YOU WHEN YOU USE ONE OF THE SERVICES PROVIDED BY LAUD et al.;
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TRANSACTION-RELATED INFORMATION NEEDED TO PROCESS YOUR ORDER (ITEMS CHOSEN, DELIVERY AND BILLING ADDRESS, TELEPHONE NUMBER, MEANS OF PAYMENT, INCLUDING YOUR BANK CARD DETAILS IN ORDER TO ENABLE BILLING – ACCOUNT HOLDER NAME, NUMBER AND EXPIRY DATE – IN CASE OF PAYMENT BY BANK CARD);
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DATA CONCERNING THE MONITORING OF OUR COMMERCIAL RELATIONSHIP (YOUR ORDER NUMBER, THE CHRONOLOGY OF YOUR PURCHASES, YOUR CONTACTS AND REQUESTS OR YOUR CORRESPONDENCE WITH OUR CUSTOMER SERVICE UNIT);
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SOCIO-DEMOGRAPHIC DATA (SUCH AS YOUR AGE, YOUR PROFESSION, ETC.);
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DATA CONCERNING YOUR PREFERENCES AND YOUR PERSON
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THE PERSONAL DATA THAT IS INDISPENSABLE FOR LAUD et al TO FULFIL THE PURPOSES DESCRIBED ABOVE IS HIGHLIGHTED IN THE VARIOUS PAGES OF THE SITE. SHOULD YOU NOT DISCLOSE THIS DATA IN THE MANDATORY FIELDS, LAUD et al. MAY NOT BE ABLE TO RESPOND TO YOUR REQUESTS AND/OR SUPPLY YOU WITH THE PRODUCTS AND SERVICES THAT YOU WANT. ALL OTHER DATA IS MERELY OPTIONAL AND ENABLES US TO KNOW YOU BETTER AND TO IMPROVE THE WAY IN WHICH WE COMMUNICATE WITH YOU AND THE SERVICES THAT WE PROVIDE TO YOU.
IN OUR STORES OR DURING THE EVENTS THAT WE ORGANISE (FOR INSTANCE: FASHION SHOWS OR PRIVATE SALES IN YOUR LOCAL STORE), WE MAY GATHER ADDITIONAL PERSONAL DATA UNDER TERMS AND FOR USES THAT SHALL BE SPECIFICALLY NOTIFIED TO YOU AT THAT POINT.
THE INFORMATION THAT LAUD et al. GATHERS AUTOMATICALLY
OTHER DATA IS GATHERED AUTOMATICALLY WHEN YOU ACCESS THE SITE, USE OUR SERVICES OR PERFORM A TRANSACTION WITH US:
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CONNECTION DATA CONCERNING THE TERMINAL USED: YOUR IP ADDRESS, THE TYPE OF BROWSER YOU USE AND VARIOUS INFORMATION ABOUT YOUR BROWSING OF OUR SITE ARE ALSO GATHERED FOR PURPOSES OF ADMINISTRATION AND/OR TO GENERATE STATISTICS, AS DETAILED IN OUR COOKIES POLICY;
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INFORMATION ABOUT YOUR BROWSING HABITS: WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES TO GATHER INFORMATION CONCERNING YOU, SUCH AS YOUR PREFERENCES AND INTERESTS;
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GEO-LOCATION INFORMATION: WHEN YOU ACTIVATE THIS OPTION IN ORDER TO FIND A LAUD et al. STORE.
INFORMATION REGARDING THIRD PARTIES
IN SOME CASES, LAUD et al. WILL GATHER INFORMATION THAT YOU PROVIDE ABOUT OTHER PEOPLE, FOR INSTANCE WHEN YOU DECIDE TO BUY AND SEND PRODUCTS TO SOMEONE ELSE. THIS INFORMATION IS ONLY USED TO FULFIL YOUR REQUESTS AND NEVER TO SEND MARKETING MATERIAL TO YOUR CONTACTS, UNLESS THEY PERSONALLY CHOOSE TO RECEIVE INFORMATION FROM LAUD et al.
3.4 THE RECIPIENTS OF YOUR PERSONAL DATA
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MANAGEMENT OF THE SITE AND THE SERVICES
YOUR PERSONAL DATA IS PROCESSED BY LAUD et al. IT WILL NOT BE TRANSFERRED OR MADE ACCESSIBLE TO ANY THIRD PARTY OTHER THAN (I) LAUD et al. SUBCONTRACTORS AND SERVICE PROVIDERS (FOR EXAMPLE, OUR CUSTOMER SERVICE) WHO ARE INVOLVED IN A PURELY TECHNICAL OR LOGISTICAL CAPACITY (CARRIERS, PROVIDERS OF HOSTING AND MAINTENANCE SERVICES TO THE SITE, PAYMENT AND FRAUD PREVENTION SERVICE PROVIDERS, ETC.), AND (II) UPON ANY REORGANISATION OF OUR COMPANY, INCLUDING A TOTAL OR PARTIAL DISPOSAL OF OUR ASSETS, MERGER, TAKEOVER, ACQUISITION, DE-MERGER, AND IN GENERAL ANY REORGANISATION OPERATION, IN ORDER TO ENSURE THE CONTINUITY OF THE SERVICES PROVIDED.
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PERSONALISED CLIENT MANAGEMENT, PROSPECTING
YOUR PERSONAL DATA IS ACCESSIBLE TO THE AUTHORISED PERSONNEL WORKING IN LAUD et al. STORES AND ENTITIES WITH WHICH YOU ARE IN CONTACT, AS WELL AS TO OUR CUSTOMER SERVICE TEAMS IN FRANCE OR IN THE LAUD et al. ENTITIES ABROAD.
YOU MAY THUS RECEIVE FROM THEM, SUBJECT TO YOUR CONSENT, INFORMATION ABOUT THE OFFERS, NEWS AND EVENTS OF OUR COMPANY IN FRANCE AND ABROAD.
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PROTECTION AND DEFENCE OF LAUD et al. INTERESTS
FINALLY, LAUD et al. MAY DISCLOSE YOUR PERSONAL DATA TO THIRD PARTIES WHEN SUCH DISCLOSURE IS REQUIRED BY A LAW, A REGULATORY PROVISION OR A COURT RULING, OR IF THIS DISCLOSURE IS NECESSARY TO ENSURE THE PROTECTION AND THE DEFENCE OF ITS INTERESTS (FOR INSTANCE TO OUR EXTERNAL AGENTS AND COUNSELS IN CASE OF DEBT RECOVERY; TO OUR INSURANCE COMPANIES IN CASE OF THE LOAN OF A PRODUCT).
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DISPLAY ADVERTISING ON SOCIAL NETWORKS
LAUD et al. MAY DISPLAY OFFERS RELATED TO LAUD et al. PRODUCTS ON SOCIAL NETWORKS AND SERVICES EDITED BY META (INSTAGRAM, FACEBOOK), GOOGLE (YOUTUBE, GMAIL, GOOGLE SEARCH ENGINE) AND TIKTOK. ALL THESE PURPOSES ARE FOUNDED ON OUR LEGITIMATE INTEREST TO PROMOTE OUR PRODUCTS AND SERVICES.
IN ORDER TO DO SO, ONLY YOUR E-MAIL ADDRESS AND/OR YOUR PHONE NUMBER WILL BE SECURELY TRANSFERRED TO THOSE COMPANIES TO VERIFY IF YOU ARE ALSO A USER FROM THOSE SOCIAL NETWORKS OR SERVICES AND TO DISPLAY OUR OFFERS ON THE RELATED PLATFORM. ON THIS BASIS, WE CAN ALSO LEVERAGE TOOLS FROM THOSE COMPANIES TO DISPLAY OFFERS TO SOCIAL NETWORKS’ USERS WHO HAVE A SIMILAR PROFILE TO OUR CLIENTS AND PROSPECTS. YOUR EMAIL AND/OR PHONE NUMBER MUST BE TRANSFERRED TO META, GOOGLE AND TIKTOK TO COMPLETE THOSE OPERATIONS. DATA PROCESSING AND TRANSFERS ARE GOVERNED BY THE TERMS AND CONDITIONS RESPECTIVELY SET BY META, GOOGLE AND TIKTOK ACCORDING TO THEIR OWN DATA PROTECTION POLICES: META FOR INSTAGRAM/FACEBOOK; GOOGLE; TIKTOK.
YOU CAN OPPOSE THE DISPLAY OF OUR OFFERS ON THOSE SOCIAL NETWORKS BY CONTACTING LAUD et al. (SEE THE SECTION 3.11) OR BY LOOKING AT THE SETTINGS SECTIONS RELATED TO ADVERTISING PROPOSED BY META FOR INSTAGRAM AND FACEBOOK, GOOGLE FOR YOUTUBE, GMAIL AND GOOGLE SEARCH ENGINE AND TIKTOK.
3.5 TRANSFERS OF YOUR DATA ABROAD
YOUR PERSONAL DATA MAY BE TRANSFERRED TO OUR STORES, ENTITIES AND SERVICE PROVIDERS LOCATED OUTSIDE THE EUROPEAN ECONOMIC AREA IN COUNTRIES WHERE THE APPLICABLE DATA PROTECTION RULES AND REGULATIONS DIFFER FROM THOSE THAT ARE APPLICABLE WITHIN THE EUROPEAN ECONOMIC AREA, SUCH AS: AUSTRALIA, CHINA, THE UNITED ARAB EMIRATES, THE UNITED STATES, JAPAN, MACAU, SINGAPORE AND TAIWAN.
THESE TRANSFERS SHALL ONLY TAKE PLACE WHERE THIS IS NECESSARY TO DEAL WITH YOUR REQUESTS AND PROVIDE YOU WITH THE SAME LEVEL OF SERVICE IN ALL THE STORES WITH WHICH YOU ARE IN CONTACT.
THEY SHALL ONLY TAKE PLACE SUBJECT TO APPROPRIATE GUARANTEES DESIGNED TO ENSURE A SUFFICIENT LEVEL OF PROTECTION TO YOUR PRIVACY AND FUNDAMENTAL RIGHTS, SUCH AS THE SIGNATURE OF THE STANDARD CONTRACTUAL TERMS ADOPTED BY THE EUROPEAN COMMISSION. A DOCUMENT DETAILING THE GUARANTEES PUT IN PLACE BY LAUD et al. SHALL BE DISCLOSED IMMEDIATELY UPON RECEIPT OF A REQUEST SENT TO LAUD et al.
MOREOVER, YOUR PERSONAL DATA MAY ALSO BE TRANSFERRED AS PART OF YOUR ORDERS TO OUR SERVICE PROVIDERS BASED OUTSIDE THE EUROPEAN UNION THAT ARE INVOLVED IN DELIVERING YOUR ORDERS.
3.6 DURATION OF RETENTION
LAUD et al. SHALL NOT RETAIN YOUR PERSONAL DATA BEYOND THE DURATION THAT IS STRICTLY NECESSARY FOR THE ACCOMPLISHMENT OF THE PURPOSES FOR WHICH IT WAS GATHERED.
NEWSLETTER, CONTACTS AND COMPLAINTS
THE IDENTIFICATION DATA OF THE CLIENT THAT IS USED WITH THE CLIENT’S CONSENT TO SEND OUT NEWSLETTERS AND OTHER LAUD et al. PUBLICATIONS SHALL BE KEPT FOR A PERIOD OF THREE YEARS AS OF ITS GATHERING OR AS OF THE LAST CONTACT INITIATED BY THE CLIENT.
ANY PERSONAL DATA AND GENERAL INFORMATION ABOUT YOUR REQUESTS (FOR EXAMPLE, OPENING DATE, CLOSING DATE, SUBJECT OF THE REQUEST) THAT IS GATHERED AND PROCESSED UNDER THE SECTION ENTITLED “CONTACT US” OR PURSUANT TO CONTACT WITH THE CUSTOMER SERVICE UNIT WILL ONLY BE KEPT FOR 5 YEARS IN OUR UNIQUE CUSTOMER REPOSITORY. CALL RECORDINGS ARE KEPT FOR 6 MONTHS BY OUR CUSTOMER SERVICES.
LAUD et al. MAY ALSO KEEP FOR ARCHIVING PURPOSES COPIES OF ITS CORRESPONDENCE WITH THE USERS OF THE SITE AND ANY RESPONSE TO THE QUESTIONS OR COMMENTS SENT TO THE USERS BY OUR CUSTOMER SERVICE UNIT.
DATA CONCERNING ORDERS, PAST PURCHASES AND ‘KNOW YOUR CLIENT’
LAUD et al. WILL KEEP THE DATA CONCERNING YOUR ORDERS FOR AS LONG AS YOU REMAIN A CLIENT (I.E. HAVE AN ACTIVE CLIENT ACCOUNT OR ARE A REGULAR CONTACT OF OUR STORES) AND UNTIL THE EXPIRY OF THE APPLICABLE WARRANTIES. THIS DATA WILL ONLY BE KEPT BEYOND THAT TIME WITH YOUR CONSENT OR FOR ACCOUNTING AND EVIDENTIAL PURPOSES OR TO MEET OUR LEGAL OBLIGATIONS OR, AFTER HAVING BEEN ANONYMISED, FOR PURPOSES OF STUDIES AND STATISTICS.
PAYMENT DATA
YOUR PAYMENT DATA WILL BE KEPT SECURELY FOR THE DURATION THAT IS NEEDED TO CONFIRM YOUR ORDER AND PAYMENT AND WILL THEN BE IMMEDIATELY DESTROYED. IN CASE OF A PROBLEM WITH PAYMENT, YOUR DATA WILL BE KEPT THROUGHOUT THE DURATION OF THE MANAGEMENT OF THE INCIDENT, THEN FOR A PERIOD OF THREE (3) TO FIVE (5) YEARS, DEPENDING ON THE SEVERITY OF THE INCIDENT.
3.7 LINKS
THE SITE MAY CONTAIN LINKS TO THIRD PARTY WEB SITES. LAUD et al. HAS NO CONTROL OVER THE CONTENT, THE CONFIDENTIALITY POLICY AND THE DATA PROTECTION POLICY OR THE ACTIONS OF THESE THIRD PARTY WEB SITES. THE USE OF THE INFORMATION THAT YOU MAY PROVIDE TO THIRD PARTIES ON OTHER SITES OR THAT THESE THIRD PARTIES MAY GATHER ON THOSE OTHER WEB SITES IS NOT GOVERNED BY THIS CONFIDENTIALITY POLICY. YOU SHOULD CAREFULLY EXAMINE THE CONFIDENTIALITY AND DATA PROTECTION POLICIES OF ANY THIRD PARTY WEB SITES AND CONTACT THE PUBLISHERS OF THESE WEB SITES SHOULD YOU HAVE ANY QUESTIONS ABOUT THE WAY IN WHICH THEY USE YOUR PERSONAL DATA. LAUD et al. HEREBY DISCLAIMS LIABILITY FOR ANY FAILURE BY A THIRD PARTY TO USE YOUR PERSONAL DATA IN ACCORDANCE WITH THEIR CONFIDENTIALITY POLICY OR IN ACCORDANCE WITH ANY CONTRACTUAL OR LEGAL OBLIGATION THAT IS BINDING UPON THEM.
3.8 SECURITY
LAUD et al. HAS IMPLEMENTED THE APPROPRIATE TECHNICAL AND ORGANISATIONAL MEASURES TO GUARANTEE THE CONFIDENTIALITY AND THE SECURITY OF YOUR PERSONAL DATA AGAINST ANY LOSS, DESTRUCTION, ALTERATION, UNAUTHORISED ACCESS OR DISCLOSURE. FOR INSTANCE:
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LAUD et al. COMPUTER SYSTEMS ARE EQUIPPED WITH HARDWARE AND SOFTWARE PROTECTIONS THAT COMPLY WITH THE HIGHEST STANDARDS OF THE PROFESSION. PHYSICAL AND ELECTRONIC PROCEDURES FOR BACKING UP THE DATA GATHERED ON THE SITE ARE IMPLEMENTED, IN ACCORDANCE WITH THE PREVAILING FRENCH LAWS AND EUROPEAN REGULATIONS GOVERNING DATA PROTECTION.
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LAUD et al. EMPLOYEES WHO, ON ACCOUNT OF THEIR DUTIES, HAVE ACCESS TO YOUR PERSONAL DATA, ARE SUBJECT TO STRICT CONFIDENTIALITY OBLIGATIONS.
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LAUD et al. SERVICE PROVIDERS AND SUBCONTRACTORS ARE BOUND BY WRITTEN UNDERTAKINGS TO IMPLEMENT ADEQUATE SECURITY MEASURES TO ENSURE THE PROTECTION OF YOUR PERSONAL DATA IN KEEPING WITH THE APPLICABLE LAWS.
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ALL THE PAYMENT DATA THAT YOU PROVIDE ON THE SITE IS STORED ON THE SECURE WEB SITE OF THE PAYMENT SERVICES PROVIDER CHOSEN BY LAUD et al.THE TRANSACTIONS PERFORMED ON THE SITE ARE PROTECTED BY SSL ENCRYPTION.
3.9 MODIFICATIONS AND UPDATES OF THE CONFIDENTIALITY POLICY
THIS CONFIDENTIALITY POLICY IS IN KEEPING WITH THE PREVAILING PRACTICES AT LAUD et al. IT MAY BE MODIFIED AND UPDATED TO REFLECT THE CHANGES IN LAUD et al.PRACTICES, TO PROVIDE MORE INFORMATION OR TO ENSURE COMPLIANCE WITH THE APPLICABLE REGULATIONS.
IN CASE OF A MODIFICATION OR UPDATE, THE REVISED CONFIDENTIALITY POLICY SHALL BE PUT ONLINE ON THE SITE, WITH A STATEMENT INDICATING THE DATE OF THE LATEST UPDATE. YOU WILL ALSO BE INFORMED BY A MESSAGE ON THE SITE URGING YOU TO READ THE UPDATED CONFIDENTIALITY POLICY. IF YOU HAVE A CLIENT ACCOUNT WITH LAUD et al., LAUD et al. WILL WARN YOU ABOUT THE UPDATE BY SENDING AN E-MAIL OR A NOTIFICATION TO YOUR ACCOUNT BEFOREHAND.
3.10 YOUR RIGHTS AND OPTIONS
ACCESS AND RECTIFICATION
YOU HAVE THE RIGHT TO ACCESS YOUR PERSONAL DATA AND TO REQUEST THE RECTIFICATION OR THE DESTRUCTION OF ANY DATA THAT SHOULD TURN OUT TO BE INACCURATE. SHOULD YOU HAVE A CLIENT ACCOUNT WITH LAUD et al., YOU MAY DIRECTLY ACCESS THE DATA CONTAINED IN YOUR ONLINE ACCOUNT AND RECTIFY/ELIMINATE IT WHERE APPLICABLE, AS WELL AS ACCESS THE CHRONOLOGY/LOG OF YOUR TRANSACTIONS AND YOUR CHOICES IN TERMS OF MARKETING.
WHERE APPLICABLE, YOU MUST ENSURE THAT YOU DISCLOSE TO LAUD et al. ANY UPDATES OR CHANGES TO YOUR PERSONAL DATA, INCLUDING YOUR POSTAL AND/OR E-MAIL ADDRESS, IN ORDER TO ENABLE US TO DISPATCH YOUR ORDERS TO THE RIGHT ADDRESS AND TO CONTACT YOU ABOUT YOUR ORDERS IN CASE OF NEED.
OTHER RIGHTS
ERASURE. YOU MAY ALSO REQUEST THE ERASURE OF YOUR PERSONAL DATA PROVIDED THAT IT IS NO LONGER NECESSARY FOR LAUD et al. TO KEEP IT.
OPPOSITION. YOU CAN ALSO OPPOSE THE PROCESSING OF YOUR PERSONAL DATA OR REQUEST THE IMPOSITION OF LIMITATIONS ON SUCH PROCESSING, UNLESS THE PROCESSING IS NECESSARY FOR THE MANAGEMENT OF THE SERVICES THAT YOU REQUEST.
WITHDRAWAL OF CONSENT. WHERE THE PROCESSING OF YOUR DATA IS BASED ON YOUR CONSENT, YOU MAY WITHDRAW THIS CONSENT AT ANY POINT IN TIME.
PORTABILITY. YOU MAY MOREOVER EXERCISE YOUR RIGHT TO PORTABILITY, I.E. OBTAIN, IN A STRUCTURED, MACHINE-READABLE FORM, THE PERSONAL DATA THAT YOU PROVIDED TO US DIRECTLY ON THE BASIS OF YOUR CONSENT OR OF A CONTRACT DRAWN UP AND SIGNED WITH YOU AND THAT THAT IS UNDERGOING AUTOMATED PROCESSING.
DIRECTIVES. YOU MAY ALSO LET US KNOW YOUR INSTRUCTIONS REGARDING THE PRESERVATION, ERASURE AND DISCLOSURE OF YOUR PERSONAL DATA AFTER YOUR DEATH, AND MODIFY THESE DIRECTIVES AT ANY POINT IN TIME.
THESE RIGHTS MAY BE EXERCISED DIRECTLY WITH LAUD et al. IN ACCORDANCE WITH THE TERMS OF THE SECTION 4 ENTITLED CONTACT US “CONTACT US”. YOU MAY BE ASKED FOR PROOF OF YOUR IDENTITY.
3.11 UNSUBSCRIBING FROM OUR NEWSLETTERS, REQUESTING AN END TO TARGETED ADVERTISING
YOU MAY WITHDRAW YOUR CONSENT AT ANY POINT IN TIME AND REQUEST TO NO LONGER RECEIVE CORRESPONDENCE FROM US REGARDING OUR OFFERS, NEWS AND EVENTS, BY USING THE HYPERTEXT LINK THAT IS INCLUDED FOR THIS PURPOSE IN EACH E-MAIL THAT WE SEND YOU OR BY E-MAIL SENT TO THE FOLLOWING ADDRESS: CONTACT@LAUDETAL.COM.
YOU MAY ALSO OPPOSE LAUD et al. USE OF YOUR PERSONAL DATA FOR PURPOSES OF MARKETING OR DRAWING UP YOUR CLIENT PROFILE; IN THAT CASE, HOWEVER, YOU WILL NO LONGER BENEFIT FROM CUSTOMISED OFFERS OR SERVICES.
4 CONTACT US
SHOULD YOU HAVE ANY QUESTIONS ABOUT THIS CONFIDENTIALITY POLICY AND LAUD’S DATA PROTECTION PRACTICES, PLEASE DO NOT HESITATE TO CONTACT OUR CUSTOMER SERVICE UNIT VIA THE "ENQUIRIES" SECTION ON THE SITE OR DIRECTLY, HTTPS://WWW.LAUDETAL.COM/CONTACT BY SENDING AN E-MAIL TO CONTACT@LAUDETAL.COM
https://www.laudetal.com/parlour